A business can outgrow its key setup without moving an inch. Another employee gets a copy. The cleaner has one. Someone leaves, and nobody is quite sure whether their key came back. Meanwhile, the front lock still works, so the subject slips down the list.
At Bayview Moore Locksmith, we help Toronto businesses with lock repairs, rekeying, replacement locks and urgent access problems. We've been in the locksmith trade for 20 years. A single shop door deserves a proper look, just as a set of office locks does.
The person who deals with the door each day can be useful here. They know which key sticks, which handle has worked loose and whether the back entrance has to be pulled shut twice. That information may never have reached the person arranging the repair.
We cover the Bayview area, Leaside, Davisville, Moore Park and wider Toronto, including North York. For a local locksmith visit, give us the address of the premises where the work is needed. If the billing address belongs to a head office elsewhere, make that clear when booking.
And let us know who can approve the work. A receptionist can meet a locksmith without necessarily having permission to authorise a new lock. Sorting that out first saves a round of phone calls while everyone waits.
Making another spare won't cancel the missing one.
If you need to change who can get in, rekeying may be suitable. On a compatible lock, the key is changed while the main hardware stays. The old key will no longer open that rekeyed lock. It can be a sensible option when the equipment is sound and the problem is control of the keys.
There's a bit of homework worth doing before the visit. Work out which doors the missing key could open. Include the side entrance, the stockroom and any other affected lock. Changing the front door alone may leave another route that the old key still opens.
This is also a good moment to make a short key record. Keep it somewhere the person managing the premises can find it:
It doesn't need to become a grand office project. A clear record that gets updated is useful. A perfect form that nobody touches after the first week isn't.
Suppose a small office has an entrance, a supply room and a private office. Everyone needs the entrance. Fewer people need the supply room. The private office may need its own access arrangements. Those decisions come before choosing a key system.
If you're considering master-key arrangements, begin with who should open which door. The locks and proposed system then need a compatibility check. "One key for everything" can sound appealing, but giving every person access to every room may be the very problem you're trying to solve.
Keep worn locks in the discussion too. Rekeying changes the key that works; it won't cure loose or damaged hardware. We can look at what can be kept and where replacement would make more sense.
At opening time, a stiff lock holds up whoever has arrived first. During the day, a loose handle gets used again and again. At closing, someone has to decide whether the door is actually secure before they leave.
That last check can turn a small fault into a very long evening.
A commercial lock repair needs to account for the door around it. The latch, the frame and the way the door closes can affect how the lock works. If the key turns easily with the door open but binds when it's shut, include that detail. It gives us more to work with than "the lock is broken".
Replacement hardware needs to suit the door and the work it does. A busy customer entrance gets different use from a cupboard opened twice a week. The existing fittings, the people using the door and any building requirements all belong in that choice.
For a shared entrance or work involving exit hardware, bring the building's responsible contact into the plan. Adding another lock isn't a decision to make in isolation. The door still has to serve everyone who relies on it.
For an office lockout or a shop door that won't lock, call about our 24-hour locksmith help. We'll need the address, a description of the fault and an authorised contact. Availability and an arrival estimate can then be discussed for that call. If the door or frame is damaged as well, include that in the description.
A quiet hour in a shop may be the busiest hour in an office. You know when the entrance is in constant use. Let's work with that when planning a visit.
Before-opening or after-closing work may be possible, depending on availability. Discuss the timing and any extra charge before booking. Someone still needs to provide access and stay available for decisions. If that person is finishing their shift, arrange a proper handover to whoever takes over.
For a rekey, agree which locks are included and how many new keys are needed. For repairs, identify the affected doors and any parts that still need checking. The quote should make the visit, labour, parts and tax clear. If your company needs a purchase order or the property manager's approval, raise that before the appointment.
There's one easily missed part of a key change: the next shift. Work out who needs the new keys before the old ones stop working. Include the person who opens early, the evening cleaner and anyone who uses a different entrance. A new lock is little comfort to an employee left waiting outside it.
When the work is done, have someone who uses the door try it. Check the keys against the doors they're meant to open. Use a simple numbering system if you need key labels, and keep the business address off the tags. Then update the key record while the details are fresh.
Call Bayview Moore Locksmith to arrange the work. A list of the affected doors and the name of the person meeting us will give us a useful place to start.